![]() ![]() ![]() Despite this, CouponCabin claimed that ****** had not issued the credit to them and, as such, they would not issue it to me. In fact, I have a dedicate browser set up for cash back sites to ensure that everything always goes smoothly and as required. I followed all the CouponCabin requirements closely (no ad-blockers, no VPNs, etc.). However, on a recent transaction with ****** Domains I was expecting a large rebate ($18) through CouponCabin. In the past customer service has been responsive. ![]() Historically, I have been an active CouponCabin user. I recently posted a 1-star review on TrustPilot after having a poor experience with CouponCabin. You, however, instructed us to "delete all my accounts." ![]() Please note that both accounts were under the name "*******************" and both accounts listed the address of ***************************************************************** While all cash back was forfeited due to the violation of terms, as a courtesy, on March 4th we offered to adjust your Members Only cash back rate to the standard cash back rate and issue a final payment. 5, 2022, 8:02 p.m.) and ****************** (created on April 23, 2022, 9:53 p.m.) shared the same 73.174.246.154 computer network and both accounts claimed offers marked for Members Only, as per the CouponCabin terms which, again, you have repeatedly agreed to under multiple accounts, the cash back in your account was completely forfeited. 7, 2023 at 7:47 PM using your second account, only one account per computer network/IP address *** redeem cash back offers marked as having limited quantities for "Members Only." Because two accounts ************************* (created on Dec. Under these terms and conditions, which you agreed to on Apat 9:53 PM when creating your first account, and which you most recently reconfirmed your acknowledgment of on Feb. On 3/6/23 I requested that they delete all my accounts.On 3/6/23 I received a response stating that all my accounts had been deleted.On 3/6/23 I looked into complaints on BBB regarding this company and found that they have done this to multiple users when they use a coupon for a large amount of cash back.I am here to request the cash back I should have received from my recent purchases, which would have been around $70.Īs mentioned, our security system identified both your account ************************** and computer network (Internet Protocol (IP) address: 73.174.246.154) as severely violating the terms and conditions that you agreed to multiple times including when establishing your CouponCabin account. Then they sent me an email to the address they claimed I had an account with stating that I had a credit of $8.84 coming from a purchase I made on 4/24/22. On 12/5/22 I signed up for a CouponCabin account.On 1/2/23 I made a purchase utilizing a cash back coupon and earned $7.On 2/27/23 I made a purchase utilizing a $50 back coupon.On 3/2/23 I couldnt login on the CouponCabin page because my account was flagged, so I sent them an email with the information they requested.On 3/2/23 they emailed me back stating there was unusual activity in my account and had me send a picture of my drivers license (front and back).On 3/3/23 they emailed me back stating that I had created multiple accounts and they were deleting the account I had created on 12/5/22 and keeping an account they claimed I had on a different email address, in April of 2022.On 3/3/23 I emailed them back requesting my account to be reinstated as I did not have an account on my other email as they claimed.On 3/4/23 I received an email denying my request and stating that all the cash back on both accounts had been forfeited, but, as a courtesy, they would credit my account with the previous purchase. ![]()
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